ADDITIONAL POLICIES AND FAQs
 
HOW DO I CONTACT YOU DIRECTLY?
If you'd like to contact me, Please contact me with any questions you may have. I can be reached through Etsy or my contact information under SELLER INFO. In case you are unable to find that information, you can also directly email me at  jacquisuniquedesigns@yahoo.com

WHEN CAN I EXPECT A RESPONSE?
Within 24-48 hours. 
If by chance I happen to be on vacation, I will make sure my shop is updated to Vacation mode with a note stating my returning date. I will then try my best to get back to you within 24-48 hours. 

HOW DO I SEND A PHOTO?
When you're ready to send an order, you can attach your photo to a message through the contact Gidget tab.

CLEANING INSTRUCTIONS FOR GLASS & ALL HAND PAINTED ITEMS

GLASS
While cleaning any glass item received please treat them as if they are extremely delicate. 
All glassware is hand painted and then heat treated for durability. 
Please note: I have had my hand painted glasses for a few years now that are used daily and they are still in great condition!!
I RECOMMEND you washing any hand painted glassware item with a non abrasive sponge, soap and some luke warm water. 
No soaking or scrubbing. Hand or pat dry only. 

ALL HAND PAINTED ITEMS
(Hand Painted Picture Frames, Wood Pieces, Furniture, Canvas, Any Hand Painted Home Decor Item, Jewelry, Picture Frames  etc.) 
Treat them all as if they are extremely delicate. Everything is hand painted by me after creating a pencil draft for my final product. 
All items are then painted and created with high quality paint and then sealed for durability so you can have them in your home!

CUSTOM ORDERS 
I love doing custom orders! Please look at my current listings for some ideas, or Follow my Instagram page. I post on there daily with all new designs and custom orders. 
If you happen to have your own ideas and would like to run them by me to see what we can come up with together, I will work with you on getting this item created.
Once the item is created, I will send you a photo to see if you would like to make any changes. Once I get the okay and the payment has cleared, I will then create the custom order for you. 
Each item is hand painted and one of a kind. Therefore, no item is the exact same!